Stakeholder engagement
As part of our commitment to good business, we engage regularly with key stakeholders.
This process helps us to understand, prioritize and manage our sustainability impacts as an organization as well as to evolve our client services.
We have a range of internal and external stakeholders. We engage with stakeholders through a variety of mechanisms, including direct dialogue, surveys, engagement at professional and industry forums, and sharing information. The frequency and nature of this dialogue are designed to enable regular communication with stakeholders on key issues. We conduct additional engagement with stakeholders as part of the development of our sustainability reports, and this feedback is an important feature of our report preparation.
Feedback from ERM’s stakeholders
Stakeholder feedback is integral to ERM’s sustainability reporting process. The following table summarizes the issues raised by our stakeholders, along with links to information on how we respond to these issues.
| Stakeholder | Material topic | ERM response in this report |
|---|---|---|
| Partners and employees | Occupational health and safety Non-discrimination Diversity and equal opportunity Anti-corruption Environmental compliance |
Health & safety Our people, Governance Our people Governance Governance |
| ERM senior leaders | Client privacy Anti-corruption Occupational health and safety Diversity and equal opportunity Client health and safety |
Governance Governance Health & safety Our people Our impact |
| External thought leaders (clients, business and industry associations, nongovernmental organizations) |
Anti-corruption Client privacy Diversity and equal opportunity Environmental compliance Client health and safety |
Governance Governance Our people Governance Health & safety |
| Key clients | Ethics and human rights Workforce Safe operations Climate change Environmental impacts Local communities |
Governance Our people Health & safety Climate change, Environment Society, ERM Foundation |
| Competitors | Climate change Local communities Ethics and human rights Diversity and equal opportunity Environment Supply chain |
Climate change Society, ERM Foundation Governance Our people Environment Governance |
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